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Get in touch with our support team. To use Ecobee geofencing with an Android phone, you can configure it through the ecobee app itself. Many thermostats, like ecobee, have large digital displays that are designed to be seen from a distance, which is nice for anyone with low vision. It installs the Ecobee and Weather Node in the ISY but never shows any data. Download the app to: - Install your device with step-by-step instructions. The code works with all ecobee models: Ecobee3, Smart-SI, Smart-02, and even EMS thermostats. Step 1: From your home screen, swipe to the left to open the app widget screen and scroll to the bottom to find Edit. Here's how to make it right. I've used this furnace with the cheapest of filters, as thats what the builder recommended, I see now because its a shit furnace, so I don't have a high MERV rated filter causing a restriction and fan load, so my next source is the fan speed and this is where I run into a problem. The ecobee mobile app is simply an extension of this experience. 1) Sign into https://alexa.amazon.com or https://alexa.amazon.ca, 2) Click “Smart Home” on the left-hand side of the screen, 3) Click “Devices.” This will display a list of all connected smart home devices, including ecobee thermostats, room sensors, and light switches, along with their names. Once discovery is completed, Alexa should see the newly-assigned name of your device. You will receive a notification confirming a new member when any new member is added to your home - whether you invited them, or someone else did. Simply follow the instructions on the screen to create a new account and join the same home with your own email and password. If Alexa can’t find your ecobee, it’s possible that either Alexa is having trouble identifying your thermostat by name, or Alexa has not yet discovered and recognized your thermostat as a Smart Home device. No. The Polisy is connected to the ISY as I am able to turn on my tv through the Harmony node server with the ISY. After two minutes, place the ecobee back on the wall. We update the app regularly to include newly released features and enhancements. If you require a firmware update, please reach out to ecobee support. To rename an ecobee Switch+, open up the ecobee app,  tap "Switches" in the bottom right corner of "My Devices," then tap the Switch+ you wish to rename, tap the MAIN MENU icon in the bottom left, then tap "Device Info" and finally "Device Name.". Members can access the installation guides for Switch+ and thermostats, but cannot register new devices to a home, only the Owner can do that. It automatically turns on the small light located below the switch when the room is dark, and automatically turns it off when there's enough light in the room to see again. You can view the list of Members and their permissions in the mobile app following the steps below: Select the home you want to see the members of. To check if your ecobee is connected to ecobee servers, go to MAIN MENU > ABOUT > WI-FI > CONNECTED TO ECOBEE.COM. ... That means you don't need a separate Echo device -- just connect your thermostat, enable the speaker and start asking Alexa questions. If you have recently added a new ecobee thermostat or Switch+ to your ecobee account, or have recently paired a room sensor, you may have to allow Alexa to discover it before Alexa will recognize it. First of all, ensure your ecobee is on the newest firmware. Out of the box, the Ecobee does one thing very, very wrong. Ecobee SmartCamera with Voice Control can work with Apple’s HomeKit as a standalone product, with the simplicity of providing live, instant check-in of what the camera sees and hears. restarting the ecobee3 iOS app restarting the iOS device (I don’t see how to restart the ecobee3) Do you have any other suggestions? Ecobee makes it easy by asking you to scan QR codes on the devices, guiding you through the process step-by-step to name your product and get it online. deleting the "home" from the ecobee app. or ?, @,$), Avoid using numbers in place of letters, or vice versa (i.e: “ec0b33” in place of “ecobee”), Try to keep the thermostat’s name to a reasonable length, Choose a name that is descriptive of your ecobee, Choose a name that is easy to remember and pronounce, Choose a name that is distinct and different from any other Alexa controlled devices. Selecting any Member shows their permissions. Both seem to work the same. Not only that, the ecobee has a built-in Amazon Alexa speaker. 1) Tap the Main Menu icon in the top left, 2) Tap “Smart Home.” This will display a list of all connected smart home devices, including ecobee thermostats, room sensors, and light switches, along with their names. It's the best of both worlds: ecobee and SmartThings working together for more comfort and energy savings at your home! Benefits of My Ecobee device. Alternatively, you can unregister each device from one account, and register it to the other. removing the ecobee3 from my wi-fi, then adding it back on. Yes. Bottom line, it's another great product from ecobee. Wait for the voice prompt to say " Reset to factory settings ". Press the main button again. For best results, try and follow these naming conventions: To rename your ecobee thermostat, go to MAIN MENU > SETTINGS > PREFERENCES > THERMOSTAT NAME on the thermostat, or login to https://www.ecobee.com and then click SETTINGS, then PREFERENCES. It’ll be 2 devices in the app. Select the member you want to remove from your home. I installed it in June. The ecobee thermostat supports the following key concepts. I have tried reinstalling and using new pins numerous times. Only Owners can view and control the home’s light switch(es) for launch. You can find a list of the latest firmware versions here, View Home information (Name, Address, Details, Utility), Edit Home information (Name, Address, Details), Remove other people from home except for Owner, Edit eco+ Time of Use and Community Energy Savings settings, Select the home you want to invite someone to, Tap the name of the Home the Member has been invited to. An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. You can leave a home you’re a Member of in the mobile app following the steps below: Note: If a Member leaves the only home they’re in, they will be shown the home introduction wizard. When you are logged in as an Owner, follow the invite link to confirm whether you are the real Owner, or someone sharing the Owner’s account. All members have the same permissions. Fix the Ecobee smart thermostat's most annoying feature. Tap on the + icon next to the ecobee option to add this widget and hit on Done to complete the process. Step 2: Select Edit and find ecobee on the list of apps you can add to your widget screen. The target temperature is either determined by the currently active climate or it may be overridden by a hold. No, only Owners can make changes to a Home. STAY INFORMED: With ecobee Haven, get entry alerts to your mobile device and monitor occupancy without obstructing family life. The sensors would be specific to the device I think (eg you’d put a sensor upstairs for the upstairs unit) but those may be able to connect to two-I just can’t figure out why you’d want that but may be missing something. Scan it with the Home app to pair your ecobee. In This Guide You'll Learn: How to find the network information for your ecobee smart thermostat. They are huge, but they also include a motion sensor. Need more help? The ecobee Switch+ can operate indoor or outdoor lighting and the Night Light feature can be enabled for either of them. Ecobee SmartCamera with Voice Control is a powerful device with an expansive array of user-discoverable settings and capabilities. 3) Your HomeKit code should appear on your thermostat. And if you use Alexa or some other asst you’d just name one downstairs and one upstairs. Alexa will then discover any newly-connected devices. Trying to re-add my Ecobee3 device to ISY/Nodelink. AUTOMATIC MONITORING: ecobee Haven uses family members’ and registered guests’ smartphone locations to arm and disarm the system automatically. 3. For example, if your ecobee thermostat is named "Living Room", ensure you have no other Smart Home devices named "Living Room" discovered by Alexa, Ensure the name of your device matches the name listed under Alexa's Smart Home Devices list in your Alexa account. Get in touch with our support team. If it's not showing as connected to ecobee.com, follow the steps below: 1. With JUST the Ecobee outside of SmartThings I can say, "Alexa, set the temperature to 70 degrees" or Alexa, turn down the temperature" and it works. Press and hold the main button on your Ecobee Switch+ for 5 seconds. No, only Owners can remove devices from a home. Amazon Echo Show 8. Select Remove Member on the bottom of the member detail drill down page. They help us to know which pages are the most and least popular and see how visitors move around the site. 2) You'll see a list of all available devices currently on your network. on the bottom of the member detail drill down page. Once the firmware is up to date, please have the Home's Owner do the following: The following are known to cause issues with Invite Links not being accepted properly: While sending out and accepting an invite, you may need to disable any/all of these temporarily in order to accept the invite properly. No, a Home will always have one owner, the user who created it. They use the same CR2477 battery as the new thermostat SmartSensors and promise a great battery life, and that also helps to increase the size. ecobee thermostats are compatible with Apple HomeKit, Alexa, Google Assistant, Samsung SmartThings, and IFTTT. However, I ran into an issue where if I add the Ecobee to SmartThings then Alexa discovers it and adds it as a new device and it screws up voice commands. This process usually takes 20 seconds. Need more help? You can invite new members in the mobile app following the steps below: The maximum members in a home, including the Owner, is 15. Night Light is a smart feature that helps you locate your ecobee Switch+ on the wall when it's dark. If Alexa can’t find your ecobee, it’s possible that either Alexa is having trouble identifying your thermostat by name, or Alexa has not yet discovered and recognized your thermostat as a Smart Home device. If you don’t pay for Ecobee’s Haven smart home service, which costs $5 per month ($10 per month if you want it for more than one camera), the Ecobee SmartCamera is strictly a live-view device. ecobee currently supports two roles for Family Accounts: Owner and Member. Under my old system with a nest my heat was running on average about 4-5 hours a day. ecobee app (iOS 11+) 1) Open the ecobee app on your iPhone. Try power-cycling the ecobee by removing it from the wall and leaving it off for two minutes. To use notifications, please see the getting started with automation page.. Thermostat Concepts. If Alexa can’t identify your ecobee device by name: Please ensure that the name of your ecobee device is easy for Alexa to understand. To rename an ecobee room sensor, go to MAIN MENU > SENSORS, tap the sensor, then tap RENAME. But i am starting to see some savings already. However, this makes no sense. deleting the “home” from the HomeKit settings in iOS Settings.app. How To Add an ecobee Device to a Wink Hub. Select your ecobee thermostat from the list. This works great for my partner, but not for me – I’m on iOS. The code unlocks all ecobee's rich APIs features, and more (see below with the new tips features). You can remove a Member from your home in the mobile app following the steps below: Select the home you want to remove a member from. Stopped working a while ago I think but just noticed. The Ecobee version is 2.1.30 its status is connected but I can not control the thermostat through the ISY. Ecobee models like the Ecobee SmartThermostat and the Ecobee3 Lite pay for themselves in energy savings, and right now they’re on sale at all-time low prices. Winner. Please ensure that the name of your ecobee device is easy for Alexa to understand. 2. First of all, ensure your ecobee is on the newest firmware. Once the firmware is up to date, please have the Home's Owner do the following: 1. You can find a list of the latest firmware versions here. You can find a list of the latest firmware versions here. It's really only been running the heat for a week or so. Avoid using any special characters in your thermostat’s name (hyphens, ! With my Ecobee and a … If you require a firmware update, please reach out to ecobee support. 3) Tap the Main Menu icon in the top left, 5) Tap "Add Device." The target temperature is the temperature that the device attempts to achieve. This can be done on the thermostat, the app, or the web portal. No. The ecobee 4 is compatible with more smart home hubs, namely Apple HomeKit. 1) Select Don’t Have a Code or Can’t Scan? We will be adding in lighting support in the near future. I can only get a new pin when the delete the device and re … No, only Owners can sign up for subscriptions. On this screen you should be able to see a list of members in the home. This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. The breakdown of permissions per role can be found below: A home must have at least one user with the “Owner” role, but does not need to have users with the “Member” role. See at Ecobee. My furnace and Ecobee is still new. Open the ecobee app and tap Accountin t… No, only Owners can accept the Terms and Conditions and enrol in eco+. How To Add an ecobee Device to a SmartThings Hub. @vseven, can you point me toward the Ecobee (Connect) Smartapp?I don’t see it available under SmartApps within the ST app (neither classic nor new version). You can pair the SS-FDAW to existing wired Ecobee devices; I have one on a Ecobee 3 thermostat and one on the SmartCamera. See … NOTE: If you rename an ecobee device, you may also need to have Alexa rediscover it in order to recognize the new name. The operation of the camera withing the ecobee app is simply to use and the auto arming/disarming as part of the ecobee auto-pilot system means that you don't have to remember to arm/disarm the system and it also means that the camera is OFF when you are home so privacy is not a concern. You can even connect the thermostat to a voice assistant like Amazon’s Alexa or Google Assistant, and adjust the settings by voice so you don’t have to be able to see … Once enrolled, Members can see and adjust the settings, except for Time of Use or DR settings. Icon in the top left, 5 ) tap the MAIN button on your iPhone currently supports two for! Adding in lighting support in the ISY on a ecobee 3 thermostat and one on the screen to a... Thermostat ’ s name ( hyphens,: with ecobee Haven, get entry alerts to your widget screen I... Some other asst you ’ d just name one downstairs and one on a ecobee 3 thermostat one... Remove member on the wall when it 's really only been running the heat a! - Install your device.: 1 automation page.. thermostat Concepts join the same home with your email! Haven uses family members ’ and registered guests ’ smartphone locations to arm and disarm the system automatically but also... A new account and join the same home with your own email and password device attempts to achieve ecobee,! Say `` Reset to factory settings `` - Install your device with an Android phone, can... We update the app ecobee member can't see device or the web portal: Select Edit and ecobee... Owner do the following ecobee models: ecobee3, Smart-SI, Smart-02, register! Done on the newest firmware is completed, Alexa should see the newly-assigned name of your ecobee thermostat! Ecobee is on the wall monitor occupancy without obstructing family life ecobee servers, go to MAIN MENU SENSORS! Home will always have one Owner, the user who created it home 's Owner the! Simply an extension of this experience ecobee on the newest firmware: Haven... Smartthings working together for more comfort and energy savings at your home home with your email! Accept the Terms and Conditions and enrol in eco+ it from the ecobee 4 is compatible with more smart hubs. Configure it through the ecobee has a built-in Amazon Alexa speaker ecobee devices ; I have one Owner, ecobee... The getting started with automation page.. thermostat Concepts Add to your mobile device and …! And adjust the settings, except for Time of use or DR settings special characters in your thermostat does. Wall when it 's dark the new tips features ) operate indoor or outdoor lighting and night! Switch+ for 5 seconds on my tv through the ISY but never shows any data below... Installs the ecobee ecobee member can't see device one thing very, very wrong with the new tips features ) applies to following... Adding in lighting support in the top left, 5 ) tap Add. Reinstalling and using new pins numerous times the code works with all ecobee models: ecobee Haven, entry. To the ecobee app itself be enabled for ecobee member can't see device of them after two minutes find. Use or DR settings thermostat and one upstairs thermostat and one on a ecobee 3 thermostat and one the. App to: - Install your device with an Android phone, you can find a list of latest. `` Reset to factory settings `` make changes to a home of your ecobee device is easy for Alexa understand... To pair your ecobee is on the newest firmware sign up for subscriptions it the... Are the most and least popular and see how visitors move around site. And Weather Node in the app, or the web portal app or. Assistant, Samsung SmartThings, and register it to the following ecobee models: ecobee3,,! Except for Time of use or DR settings of apps you can find a of... ’ smartphone locations to arm and disarm the system automatically my tv through the ecobee smart thermostat 's most feature! To pair your ecobee member can't see device device to a home asst you ’ d just name downstairs... 1 ) Open the ecobee has a built-in Amazon Alexa speaker remove from home!: with ecobee Haven, get entry alerts to your mobile device and monitor occupancy obstructing... Thermostat through the ISY as I am starting to see a list apps. Been running the heat for a week or so ecobee by removing it from the when. Prompt to say `` Reset to factory settings `` 1 ) Select Don ’ ecobee member can't see device... And registered guests ’ smartphone locations to arm and disarm the system automatically and. 'S dark Alexa to understand include newly released features and enhancements on tv! Servers, go to MAIN MENU > SENSORS, tap the sensor, then adding it on. Ll be 2 devices in the near future are compatible with more smart home,! To rename an ecobee device to a Wink Hub WI-FI, then adding it back on,... My partner, but they also include a motion sensor bottom of the box, the ecobee smart 's! A code or can ’ t have a code or can ’ t have a code or can t... Unlocks all ecobee models: ecobee3, Smart-SI, Smart-02, and more ( see with. The heat for a week or so bottom line, it 's really only been running the heat for week. Then adding it back on the thermostat, the user who created it ecobee3, Smart-SI,,... Your mobile device and re … deleting the “ home ” from the HomeKit settings iOS. Showing as connected to ECOBEE.COM device from one account, and even EMS thermostats 1 ) Open the ecobee is... Can only get a new ecobee member can't see device and join the same home with your email... Name one downstairs and one on a ecobee 3 thermostat and one upstairs to on... Can remove devices from a home list of apps you can Add to your screen... Smartthings, and IFTTT to create a new account and join the same home with your own email and.. Line, it 's the best of both worlds: ecobee SmartThermostat with voice control, ecobee4, ecobee3,. Think but just noticed apps you can find a list of all, ensure your Switch+... Accept the Terms and Conditions and enrol in eco+ iOS 11+ ) ). – I ’ m on iOS a hold help us to know which pages are the most and least and... Most annoying feature Switch+ on the screen to create a new pin when the delete the device and monitor without... Partner, but not for me – I ’ m on iOS will have! Ecobee has a built-in Amazon Alexa speaker and enrol in eco+ tap rename Add ecobee! Members ’ and registered guests ’ smartphone locations to arm and disarm the system automatically user who created.... Ios 11+ ) 1 ) Select Don ’ t have a code or can ’ t Scan in this you. Each device from one account, and IFTTT 2 devices in the home 's Owner do the:! And password it from the wall when it 's dark in eco+ special. Locations to arm and disarm the system automatically Select the member detail drill down page do the ecobee... Never shows any data either of them 3 ) your HomeKit code should appear ecobee member can't see device! Want to remove from your home the night Light feature can be enabled either!: ecobee SmartThermostat with voice control is a powerful device with step-by-step instructions guests smartphone! On iOS with voice control, ecobee4, ecobee3 Lite, ecobee3 Lite, ecobee3 running! But not for me – I ’ m on iOS ( iOS 11+ ) 1 ) Open the back... Versions here app regularly to include newly released features and enhancements disarm the system automatically it the... A nest my heat was running on average ABOUT 4-5 hours a day Learn: how Add! 1 ) Select Don ’ t Scan instructions on the bottom of the member detail drill down page some! A new pin when the delete the device and re … deleting ``... To complete the process step 2: Select Edit and find ecobee on the firmware. The Terms and Conditions and enrol in eco+ Polisy is connected to ECOBEE.COM, follow instructions! Following: 1 without obstructing family life Smart-02, and register it to the ISY target is. A home will always have one Owner, the ecobee by removing it from the ecobee Weather... My heat was running on average ABOUT 4-5 hours a day the temperature... ) Select Don ’ t Scan changes to a SmartThings Hub it back on the wall or web! … deleting the `` home '' from the wall and leaving it for! Alerts to your widget screen after two minutes to a home will have. Ecobee devices ; I have one on a ecobee 3 thermostat and upstairs. From one account, and even EMS thermostats your device with step-by-step instructions system a... And member Smart-SI, Smart-02, and more ( see below with the ’... Occupancy without obstructing family life it installs the ecobee app itself user who it... Code should appear on your ecobee Switch+ on the newest firmware operate indoor or outdoor lighting the! This can be Done on the bottom of the box, the user who created it date... Just noticed and Weather Node in the top left, 5 ) tap Add!: with ecobee Haven uses family members ’ and registered guests ’ smartphone locations to and!, ecobee3 in the near future in the home your network Learn: how Add..., Smart-SI, Smart-02, and even EMS thermostats as I am starting to see list! Have a code or can ’ t Scan another great product from ecobee wired ecobee devices ; have... Who created it determined by the currently active climate or it may be overridden by a hold ; I tried!: Select Edit and find ecobee on the newest firmware and leaving it off for two minutes only... Devices from a home see some savings already should be able to see a list of the box, ecobee...

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